Romane Romane - Returns and Refund Policy

We currently do not support returns due the nature of print-to-order. 

A refund is applicable the event you have received a defective or damaged order, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product.

To kindly note, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the colour, consistency, and final result: machine type, machine settings, paper types, humidity in the room, when the machine was last cleaned, just to mention a few examples. Colour variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.

Please contact our team hello@romaneromane.com should you have any questions about your order.